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Privacy Policy

Last Updated: 15/08/2025
 

1. Introduction
 

Facade Revival Co. (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, including through our website www.facaderevival.com.au (“Website”).
 

By using our Website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.
 

2. Information We Collect
 

We may collect the following types of information:
 

2.1 Personal Information

This includes details that identify you personally, such as:

  • Name

  • Email address

  • Phone number

  • Address or project location

  • Photos or files you choose to upload

  • Any information you provide through contact forms or quotes
     

2.2 Usage Data / Website Analytics

We may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device information

  • Cookies and tracking technologies

We use this information to improve our website and user experience.
 

3. How We Collect Information
 

We collect information via:

  • Contact forms or enquiry forms on the Website

  • Phone calls, emails, SMS, or social media messaging

  • Uploaded photos or documents related to your project

  • Cookies and browsing activity tracking tools (e.g., Google Analytics, Meta Pixel)

You may choose to withhold information, but this may result in us being unable to provide certain services.
 

4. How We Use Your Information
 

We may use your information to:

  • Provide quotes or respond to enquiries

  • Deliver services and manage your project

  • Improve our Website, marketing, and customer experience

  • Send updates, promotions, or communications (you can opt-out anytime)

  • Comply with legal obligations
     

5. Sharing and Disclosure of Personal Information
 

We do not sell your personal information.

We may share your information with:

  • Subcontractors and suppliers involved in your project

  • Professional service providers (e.g., accountants, IT support)

  • Marketing and analytics platforms (e.g., Google & Meta Ads)

  • Authorities where required by law

All third parties are expected to handle your information in compliance with privacy standards.
 

6. Cookies and Tracking
 

Our Website may use cookies and similar technologies to:

  • Store preferences

  • Measure traffic and performance

  • Improve browsing experience

You can disable cookies via your browser settings, though some features may not function properly.
 

7. Data Storage and Security
 

We take reasonable steps to protect your personal information from:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

However, no method of data transmission over the internet is 100% secure.
 

8. Access and Correction
 

You may request:

  • A copy of the personal information we hold about you

  • Correction of inaccurate or outdated information

To do so, contact us using the details below.
 

9. External Links
 

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
 

10. Changes to This Policy
 

We may update this Privacy Policy from time to time. The updated version will always be posted on this page.
 

11. Contact Us
 

If you have any questions, feedback, or requests regarding this Privacy Policy, please contact:

Facade Revival Co.
Email: team@facaderevival.com.au
Phone: 1300 58 50 50

 

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